Bomgar Remote Support allows you to provide remote assistance through firewalls to desktops, servers, POS systems, and mobile devices. We even have native Android and iOS apps for support technicians. Whether you deploy on-premises or in the cloud, Bomgar offers the highest levels of security.
Service Desk Performance :
Launch remote support from your ITSM or service desk system. Automatically update incidents with session details, chat transcripts, survey responses, and video recordings.
Privileged Access Management :
Bomgar Privileged Access Management enables security professionals to control, monitor and manage access to critical systems by privileged users. With Bomgar, you can obtain detailed visibility into sessions and define how users connect without hindering productivity.
The Gartner Market Guide For Privileged Access Management
“Establishing controls around privileged access continues to be a focus of attention for organizations and auditors. IAM and security leaders must be prepared to secure, manage and monitor privileged accounts and access.”
Gartner, Market Guide for Privileged Access Management, Felix Gaehtgens and Anmol Singh, 27 May 2015.