Our Service center

Why a servicenow service center ?

Productivity

Achieve significant advances in productivity, efficiency and performance by leveraging the « industrial » capabilities of Imakumo’s ServiceNow service center.

Budget Control

Have all of Imakumo’s ServiceNow know-how at any time and in an optimized budget.

Competences

Lower risks linked to knowledge within our service center as opposed to the volatility of management competences of ServiceNow in-house.

Continuous improvement

Contribute to the improvement Contribuez à l’amélioration du service rendu et perçu par vos clients/utilisateurs ServiceNow

Our difference

A high quality & low cost ServiceNow service center in order to maximize your investment with ServiceNow ServiceNow :

24/6

An insurance of continuous services 24/24 6/7, in French or in English

Expertise

Highly qualified Imakumo’s ServiceNow consultants

Benefits

A verified cost reduction with a mutualized & multisite service center (Singapour, Tahiti, France.)

Agility

Responsiveness & flexibility of consumption on time allowing to fuse expense changes & favouring the agility of the CTO

Process

Industrial with standardized processes, tools and organization

Engagement

A result engagement with high service levels (SLA)

Reliability

Enjoy a great stability of a specialist partner with a very low rate of turn over.

...

Choose the package that suits you

iK ALTOSTRATUS

Raise the competences of your internal ressources with a punctual coaching/ backing

iK CIRROSTRATUS

Raise the competences of your internal ressources with a sustained coaching/ backing

iK CIRRUS

Focalize your internal ressources on the CTO’s other projects & externalize all the management of your ServiceNow platform

Option "Proximity"

An experienced consultant dedicated to your context intervenes ervery week in your premises & contributes to the qualification of new needs by assuring the relay with our service centers.

Maximise your investment on ServiceNow !