Our Service center

Why a servicenow service center ?

Productivity
Achieve significant advances in productivity, efficiency and performance by leveraging the « industrial » capabilities of Imakumo’s ServiceNow service center.
Budget Control
Have all of Imakumo’s ServiceNow know-how at any time and in an optimized budget.
Competences
Lower risks linked to knowledge within our service center as opposed to the volatility of management competences of ServiceNow in-house.
Continuous improvement
Contribute to the improvement Contribuez à l’amélioration du service rendu et perçu par vos clients/utilisateurs ServiceNow

Our difference

A high quality & low cost ServiceNow service center in order to maximize your investment with ServiceNow ServiceNow :

24/6
An insurance of continuous services 24/24 6/7, in French or in English
Expertise
Highly qualified Imakumo’s ServiceNow consultants
Benefits
A verified cost reduction with a mutualized & multisite service center (Singapour, Tahiti, France.)
Agility
Responsiveness & flexibility of consumption on time allowing to fuse expense changes & favouring the agility of the CTO
Process
Industrial with standardized processes, tools and organization
Engagement
A result engagement with high service levels (SLA)
Reliability
Enjoy a great stability of a specialist partner with a very low rate of turn over.
...

Choose the package that suits you

iK ALTOSTRATUS
Raise the competences of your internal ressources with a punctual coaching/ backing
iK CIRROSTRATUS
Raise the competences of your internal ressources with a sustained coaching/ backing
iK CIRRUS
Focalize your internal ressources on the CTO’s other projects & externalize all the management of your ServiceNow platform
Option "Proximity"
An experienced consultant dedicated to your context intervenes ervery week in your premises & contributes to the qualification of new needs by assuring the relay with our service centers.

Maximise your investment on ServiceNow !